Quotes By Malcolm Gladwell
If we are to learn to improve the quality of the decisions we make, we need to accept the mysterious nature of our snap judgments.
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It is quite possible for people who have never met us and who have spent only twenty minutes thinking about us to come to a better understanding of who we are than people who have known us for years.
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It is the new and different that is always most vulnerable to market research
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The face is not a secondary billboard for our internal feelings. It is an equal partner in the emotional process.
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There can be as much value in the blink of an eye as in months of rational analysis.
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Truly successful decision making relies on a balance between deliberate and instinctive thinking.
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We have, as human beings, a storytelling problem. We're a bit too quick to come up with explanations for things we don't really have an explanation for.
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We learn by example and by direct experience because there are real limits to the adequacy of verbal instruction.
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You can learn as much - or more - from one glance at a private space as you can from hours of exposure to a public face.
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